- 9 in 10 organisations report they’ve experienced multiple major disruptions
- 70% confident in ability to recover from disruptions, but many lack foundational resilience for success
- Top five reported disruptions include: Covid-19, employee retention and recruitment, supply chain, technology disruption or failure, and cyber attack
PwC’s bi-annual Global Crisis and Resilience Survey reveals organisations and business leaders overestimate their resilience – despite operating in an age of disruption.
Data from 1,812 respondents worldwide provides insights into how business leaders are preparing for, and responding to, this new world. When asked where resilience falls on the list of corporate priorities, nine in ten (89%) of respondents told us resilience is one of their most important strategic organisational priorities – indicating organisations are creating a resilience revolution.
After a tumultuous start to the decade, it is unsurprising that nine in ten (91%) of organisations report they have experienced at least one disruption other than the pandemic. On average, organisations experienced three-and-half disruptions in the last two years. Three quarters (76%) said their most serious disruption had a medium-to-high impact on operations – disrupting critical business processes and services and causing downstream financial and reputational issues.
Tracie Greenidge, Director, Risk Assurance, PwC East Caribbean, said: “As business leaders face an unprecedented level of disruption and uncertainty in today’s environment, resilience has become one of the most vital strategic priorities in the corporate world. To build a trusted and agile organisation, it is vital that business leaders invest in resilience across functions and people, and focus on an integrated approach, supported by technology to enable a panoramic view of their risk and resilience landscape.”
To learn more about the latest findings, download the full PwC Global Crisis and Resilience Survey 2023 at www.pwc.com/crisis-resilience (PR)
