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Healthcare Call Center in Guyana later this year

The Guyana Office for Investment, the Government of Guyana’s Investment Agency, recently signed a Memorandum of Understanding that will result in the establishment of a Healthcare Call Center in Guyana this year.

This is a direct result of His Excellency, Dr Irfaan Ali, President of Guyana, visiting India in February of this year, accompanied by Dr Peter Ramsaroop, Chief Investment Officer of Guyana and Agency Head of the Guyana Office for Investment. Dr K.J Srinivasa, India’s High Commissioner to Guyana, coordinated these discussions.

Decipher Health Records Inc., based in Bengaluru, India, offers medical doctors in the United States of America offshore back-office services. Decipher has been delivering real-time scribing, revenue cycle management services, and allied transcription services since 2000. Decipher operates out of four locations in India, employing approximately 750 employees to provide these services. Decipher’s facilities are all HIPAA-compliant and equipped with cutting-edge technology.

Dr Ramsaroop stated that His Excellency had made the Business Processing Outsourcing (BPO) Sector a priority, citing Guyana’s NearShore to the Americas, Time Zone, and a young educated population, as well as the PPP/C, which led Government’s commitment to add thousands of new jobs to the industry. We estimate that this industry will support at least 15,000 jobs in Guyana by 2025.

“We are constructing four new Call Center shells in Essequibo and Berbi

ce, as well as renovating the Enmore and Tuschen Call Centers.” “We are also pleased that the Call Center in Linden, Region 10 that was signed with Midas is now operational, and that young Guyanese now have access to jobs that were terminated by the previous government,” Ramsaroop stated.

Decipher Health Records is touring potential locations and working through the implementation stage of the Call Center’s establishment. Its goal, once fully operational, is to have 300 seats.

According to Dr Ramsaroop, “This signing is an indication of the Government of Guyana’s initiatives to create employment throughout the country and facilitate the rapid expansion of economic activities countrywide to boost the economy and support the diversification of the non-oil sector.” (Taken from Caribbean News Now)

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SISTER RELATIONSHIP CONTINUES BETWEEN CHINA & BARBADOS

Hunan and Bridgetown forged a sister relationship in 2023. China and Barbados have also deepened cooperation in agriculture, especially rice and vegetable cultivation.

Central #China‘s Hunan Province, located in the middle reaches of the Yangtze River, boasts a rich history and diverse natural landscapes. With renowned destinations like Zhangjaijie National Forest Park and Fenghuang Ancient Town, Hunan is a popular choice for international tourists exploring China.

Don’t forget to try some authentic Xiang cuisine, famous for its hot and spicy flavors and fresh aroma!

HUNAN PROVINCE

Bridgetown, capital city of #Barbados, serves as the country’s political, economic and cultural center. The Port of Bridgetown is an important seaport for international trade in the region. Tourism, offshore finance and light manufacturing are some major industries there, while flying fish is a beloved local delicacy and a symbol of Barbadian cuisine.

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Streamlined Process For Vehicle Registration In Barbados

The Barbados Revenue Authority (the Authority), the Barbados Licensing Authority, general insurance companies, and the Barbados Police Service have collaborated to enhance the vehicle registration system for private vehicles.

This initiative represents a significant step toward improving efficiency, convenience, and compliance for vehicle owners and law enforcement.

Under the new system, owners of private vehicles seeking to renew their vehicle registrations will no longer need to visit the Authority’s payment centres to update and receive the registration disc. Instead, private vehicle registrations will now be completed online, streamlining the process for thousands of motorists across Barbados. Vehicle owners are encouraged to register and familiarise themselves with the digital platform, accessible at https://portal.bra.gov.bb.

Minister in the Ministry of Finance, Ryan Straughn, noted: “This collaborative effort represents a major step in modernising the way we serve Barbadians. By digitising this aspect of the private vehicle registration process, we are not only improving convenience for the public but also strengthening the integrity of our registration and insurance systems while working to reduce the lines in our offices.”

When vehicle owners renew their insurance, the policy details from the general insurance companies will be used to update the owner’s vehicle registration records in the licensing system. This initiative ensures that vehicle registration records within the licensing system are current and compliant with the requirements of Section 5(4) of the Road Traffic Act, which mandates annual vehicle registration.

By integrating insurance compliance into the registration process, vehicle owners will be able to download their Digital Vehicle Registration Card upon successful upload of their insurance details.

Carolyn Williams-Gayle, Senior Manager, Headquarters Services at the Authority highlighted that the information discrepancies will prevent the generation of a Vehicle Registration Card.

 “As with any digital transformation, accuracy of records is essential. During the testing of the system, we identified four issues which will prevent the registration card from being generated. Issues may arise due to data entry errors such as incorrect license plate, chassis, engine or VIN numbers; missing information; mismatched records or lapsed insurance policies.

“To assist vehicle owners, we designed the system to provide real-time error notifications when an issue is detected. These messages will specify the nature of the discrepancy and direct users to the appropriate avenue for the issue to be rectified,” she shared.

“Currently, 75 per cent of the general insurance companies which serve Barbados have uploaded their data to facilitate the generation of the Vehicle Registration Card and we thank the insurance companies for their participation in this process. However, where insurance details have not been uploaded, the registrant will still need to visit their insurance company and the Authority’s offices in person to access their Vehicle Registration Card.”

The Authority’s Contact Centre is available at 429-ETAX (3829) to answer any questions that citizens may have. As part of the ongoing digital transformation, the team expanded the scope of the project to allow the Barbados Police Service to digitally verify the validity of vehicle registrations. The adoption of these digital solutions seeks to make the roads safer and compliance easier for all citizens. (PR/GIS)

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Palestinian Ambassador Calls on Minister of Agriculture

Ambassador of the State of Palestine, Dr. Linda Sobeh-Ali, recently paid a visit to Minister of Agriculture and Food Security, Indar Weir, at the Ministry’s headquarters, Graeme Hall, Christ Church.

In attendance were Permanent Secretary Terry Bascombe; Chief Agricultural Officer, Michael James; and Deputy Chief Agricultural Officer Barney Callender.

The meeting focused on sustainable agricultural practices, food security, and the potential for international collaboration to bolster Barbados’ farming sector.

Both the Ambassador and local representatives underscored the importance of support for sustainable agriculture. They discussed the growing role of advanced technologies – like hydroponics and greenhouses – to overcome the island’s limited soil and resource challenges. Adapting these innovations to Barbados’ specific environment was highlighted as essential. 

Other areas touched on include poultry production and the link between food availability and national security.  

Ambassador Sobeh-Ali expressed concerns about potential threats to the poultry supply chain, emphasising the need to strengthen resilience through modern farming methods and government-backed initiatives.

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