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TOURISM DAY MESSAGE 2023

Investing in People, Planet and Prosperity 

The United Nations World Tourism Organisation (UNWTO) has asked that observance of international tourism day this year “highlight the vital need to deliver investment for projects that work for People (by investing in education and skills), Planet (by investing in sustainable infrastructure and accelerating green transformation) and Prosperity (by investing in innovation, technology and entrepreneurship).”  Ultimately the theme is linked to supporting the sustainable development goals (SDGs) with the bigger goal of transforming the world.  

If there is an industry that can have a transformational impact, tourism is it!  Even after being dealt a body blow by COVID tourism has proven its resilience and in 2023, according to the UNWTO, is back to 80 percent of pre pandemic levels and is still employing one in every ten people globally. Part of the reason for this is the labour-intensive nature of the industry. UNWTO estimates that “one job in the core tourism industry creates about one and a half additional (indirect) jobs in the tourism related economy.”

Given the global significance of tourism, if ever there was a time for such a transformation, it is now.  The world is at a different level of consciousness and therefore tourism must also make a transition.  This year’s world tourism day theme reflects the global shift towards acknowledging our shared fate as citizens of this earth and the need for us to seek a balance of the parts that make the whole.  Only if we take care of our people and our planet can we truly achieve prosperity. 

People have always been at the forefront of Barbados’ development as a premiere tourism destination.  Those of us who recall The Visitor magazine will remember interviews asking visitors what they love about the island.  The leading answer would always be “the people”.  That has remained unchanged over all the years.  Bajans remain that “je ne sais quoi”, the secret ingredient in our tourism success.  Many other islands have similar components including beautiful beaches, rich heritage and colourful culture.  No other place on earth can boast the wit, warmth, civility and hospitality of Barbadians. These are characteristics well worth safeguarding as they contribute not just to our tourism product but to the quality of life on this island.

This means that we must continue to invest in our people in meaningful and tangible ways. The natural fit of our island to this industry has been based on some very subtle ways in which we live.  Our sense of community, which lends itself to looking out for others, has led to our reputation for being kind.  Our courtesy and congenial ways of interacting with each other has led to our reputation for being friendly.  Underpinning all of this is our social and educational systems which combine to create a populace with both traditional and emotional intelligence plus a value system that supports the collective goal of making tourism our business.

The tangible investment in our people will require continued attention to the fundamentals.  Ensuring that our citizens continue to have access to high quality education from primary right through to tertiary levels.  Barbados is one of the top ranked islands in the Caribbean in terms of expected years of schooling.  It is also one of the most highly rated countries in the region in relation to the human development index.  So, while economic markers are important, it is Barbados’s attention to the education and health of its people that have led to the island’s success.  It is too, the significance we attach to socialization, the village raising our children and maintaining strong values.  

These things will allow us to see both economic and social prosperity for our people.  At this juncture the tourism industry must continue to provide them with training to match the opportunities that exist for them to have meaningful and rewarding work.  That work must include good working conditions and fair pay.  It must provide an enabling environment for persons to carry out their task competently in a setting that provides autonomy and allows them to connect to the guests and colleagues.  Ensuring that they feel like they can benefit from the many opportunities that tourism has to offer.  

There is an unfortunate and widely held perception that tourism only offers entry level opportunities.  Tourism employment runs the full gamut and gives anyone, from the most fledgling to the most expert, a range of professional opportunities for growth and personal development.  Beyond employment there is also the chance to develop businesses; the expanded markets provided in a tourism economy are meaningful for those who wish to innovate and be entrepreneurial. The numbers of persons entering the sharing economy to provide accommodation bears evidence of this, as do the number of restaurants, taxi drivers and tour companies and other individually owned enterprises operating in the tourism space.

Investment in the planet follows logically from this.  Given the position that Tourism holds in Barbados as our leading driver of private sector employment, number one source of foreign exchange earnings and principal contributor to GDP, how we build out this industry must be done responsibly and sustainably.  The concern about our dependence on Tourism is valid however, it remains for the foreseeable future the best fit for our resources. We must not allow a lack of vision and innovation to limit the growth of this industry.  

The question then becomes how do we build wealth for Barbadians and increase equity through the industry?  The clear way is to create a facilitating environment where local participation in the tourism economy can thrive. There are already mechanisms in place to support this.  The onus is on us to activate these tools, safeguard our resources and to marshal them to provide the best possible return to this island and its people.

There is a growing demand for sustainable tourism that has converged with a growing awareness around issues of the environment, social justice and equity.  This combined with social media activism has placed increased pressure on governments, businesses, and individuals to be ever mindful of the impact of their actions.  Barbados is attuned to this shift and poised to take advantage of this burgeoning awareness.  From our leader, Prime Minister Mia Mottley, who is one of the most powerful global voices on climate change and the need to save our planet, to our recent awards as a sustainable travel destination.  

We are charting a path to achieving the SDGs.  The opportunities lie not only in turning a new generation of travelers onto the many ways in which we practice sustainable tourism but to the very authentic experiences they will have when they visit this island.  The opportunities also lie in creating new business models to encourage more participation by locals in the tourism economy, to incentivize the many locals who have already made investments to continue to do so and to maintain a balanced portfolio of tourism investors.  

In the 1960s when Barbados deliberately shifted its focus from sugar to tourism many argued it was simply trading one mono-crop for another.  That argument only has merit if we continue practices which support extractive and exploitative development of the industry.  There must be a commitment, both in policy and in practice, to ensuring that the greatest rewards of tourism remain here and can be used for the development of this island.   Much of Barbados’ tourism product remains indigenously owned and operated.  The greatest incentives therefore must be provided to ensure that remains the case.  Stimulating local investment in sustainable, green projects has to remain a priority.  It is only then that the true multiplier effect where every tourist dollar spent on this island touches sectors from retail to manufacturing and agriculture.  

This year 2023 will mark the first full year of normalcy.  Tourism continues to recover and this Tourism Day calls on us to reflect on its significance to our development as a country and how we can continue to use Tourism as a platform to be true craftsmen of our fate.

Happy World Tourism Day!

BHTA Chairman

Renée Coppin

Tourism

BARBADIAN REUBEN LEROY BROWNE NAMED GENERAL MANAGER AT WYNDHAM GRAND BARBADOS SAM LORDS CASTLE

Wyndham Grand Barbados Sam Lords Castle has appointed Barbadian Reuben Leroy Browne as General Manager of the all-inclusive luxury resort in St. Philip.

With over 30 years of experience in the tourism industry with major international brands across the Caribbean, Browne will be responsible for the hotel’s operations including enhancing guest experiences and revenue growth, while focusing on strategic planning, resource management and prioritizing environmental and social responsibility activities, among other tasks.

The new General Manager, who took up the post last month (October), said, “Over the past few weeks, I have had the privilege of getting to know our amazing team and exploring everything our beautiful resort has to offer. Our team is truly dedicated, and together we are committed to enhancing the guest experience as we approach the winter season.

“I’m proud to share that all of our resort’s food and beverage outlets are all operational, including the Mediterranean Restaurant for all-day dining, Sam Lords Grill, and our signature fine-dining venue, Castle View. Our Lucy’s Lounge, named in honor of Sam Lords’ wife, adds a unique touch to the resort, and we also have six well-appointed bars throughout the property to cater to our guests’ needs.”

He added that the spa, 24 hour gym and Kid’s Club are also functioning at full steam for both locals and visitors to utlise and said, “Our next steps will be to fill key vacancies starting with the Director of Sales and Marketing. We are also continuing our promotion of the property in key source markets at events such as World Travel Market in London, which our Revenue Manager attended earlier this month.”

Browne, who has a strong educational background from Cornell University’s School of Hotel Administration and several management development programmes, most recently served as General Manager of an all-inclusive 294 suite property in Antigua.

Since starting his career in the industry in 1984, he has developed a successful track record in various leadership roles including Food and Beverage Manager, Operations Manager, Residence Manager, Director of Operations and Chief Commercial Officer at renowned hotels and resorts in Barbados and the region.

An active member in various professional associations including the Barbados Hotel and Tourism Association (BHTA) and past member of the Downtown Nassau Partnership, he also dedicates his time to charitable endeavors including the Optimist Club. (PR)

Caption: Barbadian Reuben Leroy Browne has been appointed General Manager of the all-inclusive Wyndham Grand Barbados Sam Lords Castle.

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Tourism

BHTA BARBADOS NATIONAL CULINARY TEAM OFF TO TASTE OF THE CARIBBEAN 2024

Members of the Barbados Hotel and Tourism Association’s (BHTA) Barbados National Culinary Team left the island last Saturday to compete in the Caribbean Hotel and Tourism Association’s (CHTA) Taste of the Caribbean, which takes place in Miami from November 18 to 20.

They are Chef Rynaldo Joseph, Junior Chef Dejuan Toppin, Pastry Chef Rickeena Kirton and Mixologist Alex Chandler, along with Team Manager Adrian Cumberbatch, Assistant Team Manager Javon Cummins and Coaches Damian Leach and Rohan Hackshaw.

Cumberbatch noted that the team is ready to put their best plates and beverages forward: “There has been a lot of preparation over the past few weeks to get everyone ready for the competition. Our focus was on strengthening a number of areas ranging from time management to concepts and flavor profiles. After weeks of hard work and dedication I can confidently say that the team members are all ready to showcase their talent and skills and to make Barbados proud.”

BHTA’s Special Projects Manager, Tessalee Moore, who is among a BHTA contingent, including Chairman Javon Griffith and CEO Ryan Forde, attending Taste to support the team, explained that the Association was more than happy to be facilitating the process to get team Barbados to the prestigious event.

Caption: Members of the Barbados Hotel and Tourism Association’s (BHTA) Barbados National Culinary Team at the GAIA yesterday with BHTA CEO Ryan Forde (left) and Special Projects Manager Tessalee Moore (second from left) on the way to the Caribbean Hotel and Tourism Association’s (CHTA) Taste of the Caribbean in Miami.

“We are extremely happy that Taste is back and that Barbados can attend and defend our title as Caribbean Team of the Year. But beyond that, for the BHTA, Taste is more than a competition. It is also a major training and developmental tool for our chefs and mixologists as it provides educational opportunities by way of seminars, workshops and demonstrations on the trends and emerging concepts in Food and Beverage.

“While we would love Team Barbados to bring home gold and the bragging rights as Team of the Year again, we equally want the members to gain from this experience in a way that will propel their careers and for them to willingly share their knowledge with their peers when they return. This is their opportunity to showcase their skills on an international platform and we want them to take full advantage of that opportunity.” (PR)

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Tourism

EXPLORA 11 DOCKS FOR THE FIRST TIME

The Explora II docked at the Port of Bridgetown for the first time yesterday, bringing 427 passengers to the island’s shore.

During a plaque exchange ceremony on board the vessel, Minister of Tourism and International Transport, Ian Gooding- Edghill, thanked Captain Serena Melani for guiding what he described as a “magnificent” ship into the Port of Bridgetown.

“We certainly want to thank you and your team on board, and certainly the executives at MSC, for taking the opportunity to continue to have the confidence in Barbados as a home port,” he said.

Captain of the vessel, Serena Melani, who was the first woman in cruise industry history to captain a new ocean cruise ship launch in February 2020, said it was “nice to be back”, and that she was happy to bring another vessel to the Barbados.  She previously brought the Explora I to the island during the 2023-2024 winter season.

Minister of Tourism Ian Gooding Edghill & Captain Serena Melani

The Explora Journeys’ Explora II transatlantic cruise itinerary, which began in Barcelona, Spain, will make six homeporting visits to Barbados during the 2024-2025 winter season.

The next port of call for the cruise vessel is Fort-de-France, Martinique.

In addition to the Explora II, the Port of Bridgetown also welcomed the MSC Magnifica for the first time. Britannia P&O and Royal Caribbean’s Rhapsody of the Seas also docked yesterday, bringing a total of 8,000 visitors to the island. (PR/GIS)

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