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T&T students get first-hand info about Flow 

Students from The University of Trinidad and Tobago (UTT) were recently given a unique opportunity to go behind the scenes of the Caribbean’s most advanced telecommunications provider during a visit to Flow Barbados’ headquarters in Warrens.

Led by tutor Aaron Ameerali and Dr. Jorrel Bisnath, the students who were on an international study tour are a part of the two programmes: Innovation, Manufacturing, Management and Entrepreneurship and Innovation, Design and Entrepreneurship. 

The group engaged in a lively and insightful session with Flow’s Vice President, Desron Bynoe, and members of his senior management team. 

Joining Bynoe were Senior Managers Kerri-Anne Burke, Xavier Jeffrey and Toni Yarde, who together offered the students a comprehensive look into Flow’s operations, technological advancements, and customer focus.

UTT student Joshua Gomez presented a token to Flow’s Vice President Desron Bynoe

“We’re proud to lead the way in technology and innovation,” said Bynoe. “But beyond our cutting-edge infrastructure, what truly drives Flow is our commitment to the communities we serve. Corporate Social Responsibility is in our DNA. Just two years ago, we were recognised as the Best CSR Company in the market — a testament to the work we’ve consistently done over the years.”

Bynoe also highlighted Flow’s longstanding support of sports and culture in Barbados, noting their continued involvement in both grassroots and marquee events, including this year’s ICC Men’s T20 Cricket World Cup.

“Our role extends beyond connectivity,” Bynoe said. “Through initiatives like our ‘Jump’ programme, we’re ensuring that underserved households not only get internet access, but also the tools and training to use it meaningfully. It’s about empowering people to learn, innovate, and change their lives using the technology we provide.”

When asked by students what sets Flow apart from its competitors, Bynoe didn’t hesitate.

“My team is my greatest differentiator,” he said. “It’s not in the technology, not in the network, not in IT experience, but in the human capital assets we have. They are the face of Flow — installing services, supporting customers, and delivering experiences that go beyond just technology. That’s why we continue to invest in them. It’s the people who truly make the difference.”

The visit concluded with a heartfelt thank you from student Joshua Gomez, who presented Bynoe with a token of appreciation on behalf of the class. Ameerali said the visit exceeded their expectations and the information gleaned was extremely useful.

The session was part of Flow Barbados’ ongoing commitment to fostering educational growth and supporting regional talent through knowledge-sharing and industry engagement. (PR)

Business

NISSS Expected To Pay Out Close To A Billion In Benefits This Year

Close to one billion dollars in benefits are expected to be paid to Barbadians this year by the National Insurance and Social Security Service (NISSS).

This was disclosed yesterday by the NISSS’s Chief Executive Officer (CEO), Kim Tudor, as she spoke to media representatives on the sidelines of the Technical Seminar: Communication approaches and strategies in social security institutions in the Caribbean, being hosted at the Hilton Barbados, Needham’s Point, St Michael, from June 2 to 4

Noting these funds were the kind of monies that passed through the NISSS as income support for Barbadians, she reiterated: “It is going to be about a billion Barbadian dollars this year in benefits.”

Ms. Tudor further noted that the NISSS, now in its 58th year, had also made it a lot more flexible and easier for self-employed persons. Pointing out that this month the organisation would be holding an orientation session/workshop for the creatives in Barbados, she said this would allow them to “hear in detail and ask questions, specifically about the self-employed”.

Explaining the need for this, she added: “Remember now, with the self-employed, we recognise that people are gig workers, and their money isn’t consistently a monthly salary. They get it based on gigs and other kinds of activities. And you can come to the NIS and pay any amount, at any time, you know. And we will prorate it over the year for you.”

The CEO, in a call out to such individuals, said: “So whatever you have, you can come. You know, there is Crop Over coming up. You make a lot of money at Crop Over, come and pay your NIS for the year, one time. So, those are some of the things that we have made, to make it more flexible. Our social media pages are being followed more and more. And of course, we will push that.”

While also noting that persons are currently registering for the Solidarity Allowance, Ms. Tudor let it be known that now was “a useful time to ask any questions” of the organisation and stressed that as the NISSS moved forward, it would be engaging a lot more with the public via fora and other avenues.

The head of the NISSS, referring to an appeal by one media house to make her organisation’s reports/annual reports more accessible to the public, admitted this was being actively worked on.

She further added that efforts are ongoing to make sure annual reports are updated and soon there would be annual presentations to the public, highlighting the progress of the fund, how it was performing and how much it was paying out, among other things. 

“That’s the information we will share with the public so that we can build that trust because we are working hard for you. We recognise…the important role that social security plays in income security, so we take it very seriously, and we want you to be able to know that we are …working towards making sure that happens for you,” she stated. (PR/GIS)

Caption: Chief Executive Officer of the National Insurance and Social Security Service (NISSS), Kim Tudor, speaking to the media at Hilton Barbados yesterday. Looking on is Director of Antigua and Barbuda’s Social Security Board, David Matthias.

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CIBC Caribbean Relaunches Unsung Heroes Campaign to Spotlight Everyday Champions

by Deanzer Roberts

There was a sense of renewed purpose in the air on May 30 as CIBC Caribbean brought together staff, stakeholders and community leaders both in person and online for the long-awaited relaunch of its beloved Unsung Heroes programme.

Held at the bank’s regional Head Office, the event marked the return of a signature initiative that once captured hearts across the region from 2003 to 2013. Now, more than a decade later, the campaign is back—refreshed, reimagined, and reaffirmed in its mission to spotlight the quiet champions of Caribbean society.

Delivering the keynote address was Donna Wellington, Chief Country Management Officer, who warmly reflected on the “immense goodness and kind acts” unearthed during the original programme’s tenure. She expressed excitement at the prospect of again discovering individuals who, though unheralded, are transforming lives through service, kindness, and courage.

With its original foundation rooted in honouring selfless men and women, the revitalised campaign expands the lens to include young people aged ten and above. According to Wellington, many of the region’s youth are actively engaged in positive, socially conscious efforts—ranging from environmental activism to community health awareness—but often go unrecognised. The new campaign seeks to change that.

Under the updated format, persons can be nominated for their outstanding work within their communities or for acts of heroism, bravery, or extraordinary kindness within the 12 months prior to the start of the campaign. The initiative will run across all ten territories where CIBC Caribbean operates, culminating in the announcement of local winners in August and regional awardees in September.

Wellington noted that the programme would once again be a key initiative under the CIBC Caribbean ComTrust Foundation, the charitable arm of the bank. She acknowledged the trustees of the Foundation for their enduring commitment to community development and expressed particular thanks to Debra King, the longest-serving trustee, for her guidance and leadership since the Foundation’s inception.

Established in 2003, the ComTrust Foundation has become a critical force for good across the region, disbursing over US$32 million—or approximately BDS$64 million—towards projects in areas such as health, education, youth development and environmental sustainability. From scholarships at the University of the West Indies to after-school programmes with the YMCA, the Foundation’s reach has been broad and impactful. It has supported young entrepreneurs through Youth Business Trusts and partnered with organisations like Hands Across the Sea to promote literacy in the OECS.

The Foundation has also stepped in during times of crisis. From supplying PPE during the COVID-19 pandemic to assisting in the aftermath of Hurricane Beryl and the La Soufrière volcanic eruption, its commitment to regional resilience has been unwavering.

One of its flagship initiatives, Walk for the Cure, continues to grow in popularity, attracting over 35,000 participants last year and raising more than US$5 million to support cancer care across the Caribbean.

Wellington also used the occasion to touch on the bank’s transformation journey. She described CIBC Caribbean as a more agile and digitally focused institution, offering customers a modern, secure and user-friendly banking experience. The bank, she said, remains deeply connected to the communities it serves, committed not only to financial innovation but to people-centred development.

As the event closed, anticipation was high for what the next generation of Unsung Heroes would bring. With nominations soon to open, the relaunch signaled more than the return of a programme—it marked a reaffirmation of Caribbean compassion, character, and community spirit.

Caption (from left to right) Corporate Communications Manager, CIBC Caribbean, Anthony Blackman, Chief Country Management Officer, Donna Wellington, Corporate Communications Manager, Debra King, Associate Senior Counsel and Trustee of the CIBC Caribbean ComTrust Foundation Olivia Burnett and Secretary to the ComTrust Foundation Shantelle Griffith looking at the coffee table book Unsung Heroes of the Caribbean featuring past winners of the bank’s Unsung Heroes programme.


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Let Your Riddim FLOW

Flow ignites with vibrant brand refresh

The hills of St. John pulsed with the heartbeat of Barbados on Saturday night as Flow unveiled its bold new brand campaign, Let Your Riddim Flow, during a high-energy celebration at We Gatherin’

Against a backdrop of infectious music, dancing, and vibrant community spirit, the leading telecoms provider in partnership with the National Cultural Foundation (NCF) brought together scores of Barbadians in a display of cultural pride and corporate transformation.

Throughout the day, there was a hive of activity in the Flow Riddim Zone. Then the night was marked by a carnival-style parade featuring stilt walkers, moko jumbies, costumed dancers, and Flow’s signature blue characters, who lit up the of Pool Woods venue with flair and fun. 

The event served as the public launch of Flow’s brand refresh, tied to the evolution of its parent company from C&W Communications to Liberty Caribbean — a name that signals greater regional pride and investment in technology and customer experience. But as Flow’s Vice President Desron Bynoe made clear, this transformation is about more than a name.

“We’ve turned a bold new page,” Bynoe declared to the lively crowd, “and we’re doing it with a rhythm that’s uniquely Caribbean. This campaign isn’t about products or plans. It’s about people and pride.

“It’s about connecting our culture to our technology in a way that feels real, feels local, and feels Bajan to de bone”.It’s a cultural connection. Flow Barbados is still the brand you know and trust — but now, with more colour, more energy, and a louder beat. We’re inviting you to Let Your Riddim Flow.”

With a renewed focus on local communities, Flow has already rolled out a suite of initiatives that go beyond connectivity — from its Experience Uplift campaign, which takes customer service into the heart of neighbourhoods, to Technician Pathways, a training and development programme empowering the company’s nearly 100 technicians. Flow has also expanded its support of digital inclusion through JUMP, helping students and families bridge the digital divide.

The festive launch perfectly aligned with We Gatherin’ 2025, the government-led, year-long initiative aimed at reconnecting Barbadians across the island and the diaspora. As a major sponsor of the national celebration, Flow’s $120,000 partnership with the Division of Culture underscores its commitment to not only connecting people digitally, but culturally and emotionally.

“At Flow, we believe in celebrating where we come from while building where we’re going. Whether you’re a DJ in Bridgetown, a fisherman in Skeete’s Bay, or a student dreaming big in Gall Hill — your rhythm matters. Flow is not just your telecom provider; we are your rhythm partner,” said Bynoe.

The main stage came alive when the parade joined Bynoe on stage as new Flow jingle was debuted. 

As the campaign rolls out across media, events, and customer touchpoints in the coming weeks, Flow Barbados is moving to a new beat — one that is proudly Caribbean, undeniably Bajan, and ready to connect the future. (PR)

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